The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort!
“Our deluxe king room with sea view was impressively spacious, boasting a huge bathroom and a large balcony complete with a day bed.” view full review
Delicious Discounts!
“The restaurant offered a fantastic dining experience with a great menu, and we loved the 20% discount for guests.” view full review
Valet Convenience!
“The free valet parking service made our stay enjoyable since the parking lot was limited, ensuring we didn’t have to worry about our car.” view full review
Beautiful Ambiance!
“The decor throughout the hotel exudes a beautiful and trendy vibe that enhanced the overall experience of our stay.” view full review
General
Non-smoking property
Free Wi-Fi
Parking
24-hour reception
Pets allowed
24-hour security
Luggage storage
Sports & Fitness
Boating
Billiard tables
Guest Parking
Shared kitchen
Services
Airport shuttle
24-hour room service
Car hire
Bicycle hire
Laundry
Dry cleaning
Dining
Continental breakfast
Restaurant
Bar/ Lounge area
Business
Business centre
Children
Cots
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Entertainment
Garden area
Leisure/ TV room
Room features
Wi-Fi in rooms
In-room air conditioning
Heating
Sitting area
Balcony
Bathroom
Free toiletries
Self-catering
Shared kitchen
Show more
Location
Carr. Tulum-Boca Paila Km 7.5, Tulum Beach, Zona Hotelera, Tulum, Q.R,
Tulum,
Mexico,
77780,
Quintana Roo
Map view
Carr. Tulum-Boca Paila Km 7.5, Tulum Beach, Zona Hotelera, Tulum, Q.R,
Tulum,
Mexico,
77780,
Quintana Roo
City landmarks
Gallery
Galeria La Llorona
600 m
Gallery
Pepe Soho Photography
670 m
109 Hectares Km 25
ProKiteTulum Kiteboarding Center
730 m
Tulum Beach
1.4
km
Follow that dream sign
1.5
km
Carretera Tulum Boca-Paila Km 6 Alumbra
Alumbra Tulum
1.5
km
South Tulum Beach
2.2
km
Beach
Sunrise Beach
2.3
km
Beach
Luna Maya Beach
2.7
km
Beach
2.7
km
Cenote Tulum
2.8
km
Sfer ik
2.9
km
Camino Boca Palia a Tulum
Iklab
2.9
km
Museum
Sceno By Sfer Ik
2.9
km
Gallery
IK Lab
2.9
km
Camino a Punta Allen
Arco Maya
3.2
km
Papaya Playa Project hotel
Sian Kite Watersports
3.1
km
Cenote Beh-ha
3.1
km
Carretera Tulum-Boca Paila Km 4.5
Papaya Playa Project
3.2
km
Cesiak
3.8
km
Caleta Tankha Playa
4.6
km
Pyramid of positive thinking
4.7
km
Calle Polar Poniente n. 105 Entre avenida satelite y Geminis norte
MiNiAtUrE art Gallery
6.3
km
TulumMexico
Las Pinturas
6.4
km
Aldea Zama
Piramide del Pensamiento Positivo
6.4
km
Carretera Tulum Boca Paila KM 5.2
Casita Xaman
6.9
km
Nearby
Ziggys
200 m
Vagalume Tulum
480 m
Ven a la Cruz
570 m
Restaurants
Mia Restaurant & Beach Club
40 m
Carretera Tulum - Boca Paila Km 7.5
Safari
90 m
Calle Itzamna Manzana 26
Ziggy's
80 m
Carretera Tulum - Boca Paila KM 7.5 Zona Hotelera
Punta Cuerno
70 m
Av. Boca Paila Km 7
Izlah Tulum
140 m
Carr. Tulum-boca Paila Km7
Fresco's
160 m
Carretera Tulum-Boca Paila km 7 Zona Hotelera
Tatewari Restaurant
250 m
Boca Paila Road KM.7
Casa Jaguar Tulum
370 m
Carretera Tulum Boca Paila 7.5km We are located across the street from Ahau Hotel
Raw Love Cafe
370 m
Carr. Tulum-Boca Paila Km 7. 5 Hotel Ahau Tulum
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.8
Location
8.8
Service
5.2
Dining
7.5
Guest reviews
7.2/10
based on 6 reviews
4/5
based on 944 reviews
7.5
7.5/10 based on 1400 reviews
#19 of 345 Speciality lodging in Tulum based on Tripadvisor
Mike
United States,
November
2023
7.8/10
I absolutely loved my stay at this hotel! The location is unbeatable, right on the beach, and close to many popular beach clubs. The rooms were spacious and modern, with a balcony offering a great view and even a jacuzzi. However, the service fell short with staff lacking hospitality training. The dining experience with an abundance of sunrise view seating was a highlight. A perfect choice for those looking for a beachfront retreat.
Rooms
9.0
The rooms were spacious, modern, and offered a great view from the balcony with a jacuzzi.
Service
5.0
The service was disappointing with staff lacking basic customer service skills, especially at the reception desk.
Location
10.0
The hotel's location is perfect right on the beach, ideal for beach lovers.
Dining
8.0
The dining experience was wonderful with amazing sunrise view seating available.
Facilities
8.0
The hotel facilities were convenient and well-maintained, adding to the overall comfort of the stay.
Joseph
United Kingdom,
November
2023
7.0/10
The hotel had a prime location right on the beach with a stunning view. The rooms were clean and cozy, and the staff was friendly. However, the dining experience left much to be desired due to limited options. The facilities were well-maintained, but there were some hiccups with service.
Rooms
8.0
The rooms were clean and comfortable with a cozy ambiance.
Service
6.0
The staff was friendly but lacked some basic training in hospitality.
Location
9.0
The hotel was perfectly situated right on the beach offering a magnificent view.
Dining
5.0
The dining options were limited, affecting the overall experience.
Facilities
7.0
The hotel's facilities were well-maintained and added to the overall comfort of the stay.
Michael
United Kingdom,
October
2023
7.4/10
This hotel is a hidden gem! The breathtaking beachfront location and proximity to popular beach clubs were amazing. However, the service lacked basic hospitality skills, which was disappointing. The room with a jacuzzi on the balcony was a unique touch but comes at an extra cost.
Rooms
8.0
I stayed in a room with a jacuzzi on the balcony, which was a luxurious experience. The room also had 2 double beds in the same place and A/C for added comfort.
Service
5.0
The service was a bit disappointing as the staff seemed untrained in hospitality and lacked understanding of customer service. Ordering at the bar was a hassle with unnecessary issues.
Location
9.0
The hotel is located right on the magnificent beach, offering stunning views and easy access to the vibrant Mia beach bar. However, the loud electronic music at unpredictable times could be bothersome.
Dining
9.0
The dining experience was fantastic, with an abundance of seating for sunrise views. I was pleased to find that dining was included in our rate, making it convenient and enjoyable.
Facilities
7.0
The hotel facilities were great, offering everything I needed for a relaxing stay. However, additional charges for some services could impact the overall value for money.
Kevin
United States,
October
2023
8.0/10
I absolutely loved my stay at this hotel! The rooms were cozy and had a hammock on the balcony, which was a lovely touch. The service was a bit lacking in hospitality knowledge, but the staff tried their best. The location was perfect, right on the beach in the zona hotelera. The dining experience was included in the rate and the tasty snacks were a nice treat. The facilities were great, especially the beach access.
Rooms
8.0
The room with a hammock on the balcony was cozy and inviting.
Service
6.0
While the service lacked some hospitality training, the staff tried to be helpful.
Location
9.0
The hotel's location right on the beach in the zona hotelera was simply perfect.
Dining
8.0
I enjoyed the included dining experience with tasty snacks.
Facilities
9.0
The facilities, especially the beach access, were fantastic.
Greg
United States,
May
2023
7.2/10
The hotel had a mixed experience with comfortable rooms offering a variety of features like hammocks on the balcony and shared bathrooms. The service lacked hospitality training but excelled in some areas. The location was peaceful but challenging to secure a beach chair. The dining featured Italian cuisine and was included in the rate. The facilities were adequate but stood out for the stunning beach view.
Rooms
7.0
I enjoyed the hammock on the balcony and the cozy room.
Service
6.0
The service was hit or miss. Some staff were friendly, but others lacked basic customer service skills.
Location
8.0
The location was serene with beautiful sand, but getting a lounge chair on the beach was challenging.
Dining
8.0
I relished the Italian food included in our rate.
Facilities
7.0
The facilities were decent, and the beach view was exceptional.
Harry
United Kingdom,
April
2023
7.0/10
I had a mixed experience at the hotel. The rooms were right by the music with a view, but unfortunately, the restaurant noise could be heard in the bedrooms. Having a single bed was not ideal for comfort.
Rooms
7.0
Despite the distracting restaurant noise, my room had a nice view. The single bed was a bit uncomfortable.
Service
5.0
The service was a bit lacking. The staff seemed to lack training in hospitality and customer service.
Location
8.0
The location was fantastic, right on the beach with beautiful sand. However, being close to the party area in Tulum might not suit all guests.
Dining
7.0
The dining offered an abundance of sunrise view seating and was included in our rate, which was a positive. However, the Tuscan cheese was not to my liking.